1. Introduction
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
2.1 Information You Provide to Us
We collect the following types of information when you interact with our website:
- Contact Information: Name, email address, phone number, and any other details you provide when filling out forms or contacting us.
- User-Submitted Content: Text, images, or other information you upload via message forms or chat windows.
2.2 Information Collected Automatically
When you visit our website, we may collect information about your device and browsing activity, including:
- Technical Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages viewed, time spent on the website, and referring website addresses.
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us improve website functionality and analyze user behavior.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Fulfill orders, respond to inquiries, and process transactions.
- To Improve Our Website: Analyze user behavior to optimize site functionality.
- Marketing and Promotions: Inform users about promotional campaigns or new products.
- Legal Compliance: Comply with applicable laws and protect our legal rights.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in operating our website or delivering services (e.g., payment processors, shipping providers).
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our business.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information.
- Objection: Object to the processing of your personal data for certain purposes.
- Data Portability: Request a copy of your data in a portable format.
To exercise these rights, please contact us at sales02@mestek-tools.com.
7. Security Measures
We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system can be 100% secure, and we cannot guarantee the absolute security of your data.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it immediately.
9. International Users
MESTEK operates globally. By using our website, you consent to the transfer, storage, and processing of your data in China or other countries where we operate. We will ensure that such transfers comply with applicable laws.
10. Promotional Campaigns and Contests
When participating in our promotional activities or contests, you may be required to provide additional personal information. Specific terms and conditions will apply to each activity, and participation indicates your agreement to those terms.
11. Intellectual Property
All content on this website, including text, images, and logos, is the intellectual property of Shenzhen Mestek Electronics Co., LTD unless stated otherwise. Unauthorized use is prohibited.
12. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the revision date. Your continued use of the website constitutes acceptance of any changes.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sales02@mestek-tools.com
- Contact Us Page: https://mestekinstruments.com/contact-us/
Thank you for trusting MESTEK with your personal information.
